At Bark-A-Lounge, we take great pride in our professional grooming services and deliver top quality results. Due to this, please allow 3-4 hours for grooming services. Please be on time for your appointment. Please be aware of the following policies:
Cancellation/No Show Policy:
Unlike other salons, we understand you have a busy life and things may come up that prevent you from making your scheduled appointment. We do not charge a cancellation fee. Please call the salon if you are not able to make your scheduled appointment. We appreciate advance notice of a cancellation so that we may open up our books for other clients. However, please understand that after 3 cancellations and/or no shows, we may no longer be able to provide you with grooming services.
Unlike other salons, we do not charge a day care fee if you are not able to pick up your pet immediately following grooming services. Pets may be picked up any time before our closing time of 5:30 p.m. on Monday through Friday and up to 4:00 p.m. on Saturdays.
After Hours Policy:
We close at 5:30 p.m. on the weekdays and at 4:00 p.m. on Saturdays. If your pet is not picked up by closing time, a $1.00 per minute charge will apply for the first hour. After one hour, your pet will have to stay with us overnight, resulting in an additional $25.00 per day fee, for a total charge of $85.00.
Forgotten Pet Policy:
If your pet is left with us and no attempt has been made by you to contact us after 2 days of abandonment, you relenquish the right to your pet(s) and we reserve the right to responsibly rehome your pet.