Q: Do you use heated dryers?
A: We do not use heated dryers. All dryers in our salon simply recirculate the air in the room which is kept at a comfortable temperature. Although we are concerned with making your pet look nice, our primary concern is his or her safety! If you have any concerns please let us know!
Q: What payment types do you accept?
A: We accept cash, check and debit cards.
Q: Do you need vaccination records?
A: For all clients 1 year of age or less must provide proof of bordatella (kennel cough) vaccine.
Q: Other groomers have told me that my dog tries to bite while being groomed. Will you groom him?
A: Absolutely. With over 100 years of combined experience with our award winning stylist team, we have worked with many types of pets over the years. We will work with your pet However, it is important for you to tell us this in advance so that we are prepared. It is not uncommon for dogs to bite or snap during grooming. Many dogs will nip and use their teeth in "protest" but are not truly biters. We have a lot of training and experience with handling dogs, and we like to try different things to make sure your dog is comfortable during grooming. This includes working with your dog to figure out the best techniques (different things work with different dogs) for keeping him calm. We have muzzles to keep the dog from biting and from injuring himself, and they are used as a last resort. The muzzles we use are completly safe for your dog, and are only used for short periods of time. Most dogs that require muzzles usually only do so for specific things like nail trimming or brushing out tangles. Again, we rarely use muzzles, but we will use them if it is necessary to ensure the safety of the dog as well as our own!